FAQ
Adults

No.

You can make an appointment with us whenever you feel the need.

Please contact us to find out more. Please note that most private insurance companies, the CNESST, Veterans Affairs or the SAAQ can cover the evaluation costs.

About 2 weeks.

The audiologist and his team will be happy to take charge, if you wish, of planning your appointment.

According to the RAMQ, the hearing aid program is intended for anyone insured by the Quebec health insurance plan, who has a hearing impairment and who meets the following eligibility conditions:

• Person under the age of 12 with a hearing impairment likely to compromise their development of speech and language;
• Person aged 12 or over and under 19, with one ear affected by an average hearing loss of at least 25 decibels;
• Person 19 years of age or over with one ear affected by an average hearing loss of at least 25 decibels, and who is pursuing a study program leading to a diploma, certificate or certificate of studies recognized by the Ministère de l'Éducation, du Loisir et du Sport;
• Person whose ear with the greatest hearing capacity is affected by an average hearing loss of at least 35 decibels (no age limit);
• Person who, in addition to a hearing impairment, has other impairments and whose set of functional limitations prevents his social, educational or professional integration (no age limit).

In some cases:

• People under 19 and people with a visual impairment can benefit from a second hearing aid (binaural hearing aid);
• Persons 19 years of age or older, if this improvement is essential to the pursuit of recognized studies or work providing them with a salary or a benefit, in particular such as:
• Self-employed
• Worker benefiting from support measures for integration and job retention. Intern in the employability development process.

The steps to follow for opening or requesting a review of a file at the CNESST, in the event of occupational deafness, are:

• Have your hearing assessed by an audiologist.
• Draw up your employment history (names of employers and dates of positions). This information is available at:
  
  • Quebec Pension Board: 1 (800) 463-5185
  • The Quebec Construction Commission: 1 (888) 842-8282
• Complete the following forms:
  
  • The worker's claim
  • The appendix to the worker's claim
• Meet the ENT doctor: he will give you a medical certificate to send with the rest of the forms.
  
  • Mail all of the following documents to the CNESST in your region:
  • Your audiological evaluation (report and audiogram)
  • The worker's claim
  • The appendix to the complaint request
  • The medical certificate signed by the ENT doctor
  • A copy of your employment history (RRQ or CCQ)

Occupational deafness: AQOA https://aqoa.qc.ca/surdite-professionnelle-2/